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Category Archives: What We Do

Action Research

When 'mid-career', I went back to school. With grey starting to pepper my hair, I arrived back in the classroom.  Day 1, I sat nervous and wondering if I had made the right decision, surrounded by classmate lawyers, psychologists, military folk and academics, all of whom seemed already and easily in the groove.   Self-doubt and ...

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Values Based Decision Making (INW)

This simple tool helps you navigate times when it may be best to say "no". Here's how it works... if you can't figure out, or achieve, what you want, it's probably because your needs aren't being met. And if you can't seem to get your needs met, it's probably because your integrity is out/off of whack.  ...

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Tough Dialogue Preparation Tool

The first in our  "Masters" series of conflict management tools, the REAL Dialogue Preparation Tool is a step-by-step guide to helping you do the thinking necessary to prepare well for navigation, negotiation, or a resolution discussion that will fully address what matters to you in a way that satisfies your long term interests. How Does it ...

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How to Reach the Light at the end of the Tunnel

I often wonder how people manage to stay in toxic and dysfunctional circumstances for as long as they sometimes can and do.  Some organizations and teams are toxic - as risky as war zones. While, no doubt, there are people who seem to enjoy crisis and conflict, most people prefer peace and problem solving.  Where a ...

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What’s Not to Like about CMS?

I just updated the content of our website's page on Conflict Management System Design and I'm reminded how much I love the stuff.  10 years ago, learning about conflict management systems was new and a revelation to those being introduced to it - those revelations continue today.   in continuing to shout from the mountain ...

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